We usually process your orders in 2-4 working days, after dispatching it takes 7-9 days to reach you. There might be delays in deliveries considering the current situation of India.

Yes, you can. Once your order is processed and dispatched, you will receive a mail with your tracking details and courier partner.

Shipping cost will be 60/- per order and you can avail free shipping on purchase of 1000/- and above for prepaid orders and purchase of 2500/- on COD orders only in India.

We use Delhivery, DTDC, Speed Post to send all our orders depending upon the pin code of your city. .

As we are a GST registered firm, 3% taxes will be added on the checkout page.

Once made the full payment, order can't be cancelled in any case.

Yes, it can be exchanged only in case of damage in transit, but for that, we need an unboxing video of the package right from opening the parcel till the end, no cuts and joins in the video will be entertained. You can share the video on business.oshri@gmail.com within 24 hours of receiving the parcel. In case the replacement is not in stock, refund will be initiated once we receive the package in perfect condition. We will not process returns cancellations or refund for the following-

• Reasons like product is big or small or heavy or long. We take all efforts to take clear pictures.
• Minor design variations or color changes-All items are completely handcrafted; thus, they can be a minor variation in each piece.

We don’t have a walk-in retail store. We only exist online, you can stay in touch with us on Instagram, mails and Facebook.

Our website is updated daily. Check the Restock collection once in a week and you may get the desired product back in stock.

We handpick Jewelry from manufacturers from all over India, we do not manufacture them. Hence, we don’t do personalized Jewelry.

Yes, we will ensure someone calls you before delivering your order, thereby ensuring you are at home to receive it. In the event that you are not at home to receive your order, we will intimate you via SMS and email.

Yes, we ship worldwide!